As an Accredited Training Organisation with the DevOps Institute, Fresh Tracks offers Agile Service Management accreditation training. We have built a local track record in Canberra of applying and enhancing some agile CSI (Continual Service Improvement) practices that deliver genuine improvements – frequently – rather than CSI registers with large and ambitious improvement requirements that would take months or years to establish and don’t seem to actually result in improvements.
![](https://freshtracksdigital.com.au/wp-content/uploads/2019/09/Agile-CSI.png)
Agile CSI
We have also assisted ITSM practitioners across several organisations in Canberra with coaching and training practices in agile service management, including Marslander® business simulations that enable ‘learning by doing’.
Contact us to enquire about our Agile Service Management and Agile CSI implementation, coaching and and management services.