As an Accredited Training Organisation with the DevOps Institute, Fresh Tracks offers Agile Service Management accreditation training. We have built a local track record in Canberra of applying and enhancing some agile CSI (Continual Service Improvement) practices that deliver genuine improvements – frequently – rather than CSI registers with large and ambitious improvement requirements that would take months or years to establish and don’t seem to actually result in improvements.
Agile CSI
We have also assisted ITSM practitioners across several organisations in Canberra with coaching and training practices in agile service management, including Marslander® business simulations that enable ‘learning by doing’.
Contact us to enquire about our Agile Service Management and Agile CSI implementation, coaching and and management services.