Fresh Tracks Digital Consulting The ITSM, SIAM
and DevOps specialists.
We’re here to help you break fresh ground as you build your Digital Business. Contact Us

We are Canberra based and combine local experience with national and global expertise to bring you the best in ITSM and Digital solutions, tailored to your organisation.

What we do

We don’t just master best practice ‘frameworks’ that enable digital strategies. We take pride in making these frameworks real as we work with you to help you transform, maintain and continually improve the way your digital business operates. We help you develop your Operating Model using frameworks and practices including SIAM, ITSM, Agile and DevOps alongside service and process automation capabilities to augment your people, processes and technology and achieve the maximum return on your IT investment.

Our people are respected experts in their fields and valued by our customers for achieving results and being fun to work with. They bring their personal capabilities and expertise to the table when they join Fresh Tracks. We as a company provide a platform and culture where their trade is genuinely valued and we pride ourselves on sharing knowledge and driving each other to create intelligent and beneficial solutions for our customers.

Our service practices

SIAM®, ITSM and Agile Service Management
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Agile CSI (Continual Service Improvement)
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Digital Service Intelligence
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Digital Strategy
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We offer a range of specialised services

Current state assessments
Accreditation and bespoke training
Target state operating model design
Process design and tool alignment
Transformation planning and management
Transformation assurance
Coaching and facilitation of business simulation
Business Value Consulting